It is mandatory to identify if the passenger is a child or an infant in the booking. The lack of this information may result in operational constraints at check-in or at the boarding gates (because at online check-in a child has been assigned a seat in an emergency exit row).
Therefore, it is mandatory to insert the passenger PTC in the name field of the PNR. This will create an automatic SSR CHLD or SSR INFT, which will allow CVA to correctly identify passengers.
The non-insertion of the PTC information with age will result in an ADM of EUR25.00.
Example for Travelport users:
P-C09 = Child 9 years
DOB09DEC09 – date of birth in free text (recommended)
Example for Amadeus users:
VR is aware that the DOB information inserted in GDS other than Amadeus may not be correctly reflected on the VR system. Therefore, we strongly encourage you to insert a manual SSR with the DOB.