In this time of great uncertainty, we understand you may have concerns about your future travel plans.

If you have a booking on one of our flights in the coming months, we want to let you know that postponing your trip is simple. We want to offer you a travel credit which will cover 100% of the ticket cost for unflown flights, including airport taxes, fuel surcharges and any additional services you purchased with us.

To receive your voucher please contact us at evoucher.covid19@caboverdeairlines.com   

Conditions Electronic Voucher: 

  1. Valid for bookings between 23 August and 30 November 2020.
  2. The voucher is issued with the same value as the original ticket.
  3. Vouchers can be used for a future booking on Cabo Verde Airlines.
  4. Your new trip booked with your voucher must be fully completed within the validity of the voucher (departure and return) which is two years from the date of issue.  
  5. If the price of the rebooked ticket is higher than the value of your voucher, you must pay the fare difference. 
  6. You can request a voucher up to 15 days before the scheduled flight departure.
  7. Voucher is not transferable. 
  8. Voucher is nonrefundable.
  9. To use your travel voucher for a new flight please contact us at change.my.flight@caboverdeairlines.com
  10. If the voucher is issued through a travel agent or third-party please contact the issuing office of your voucher directly.