In this time of great uncertainty, we understand you may have concerns about your future travel plans.
If you have a booking on one of our flights in the coming months, we want to let you know that postponing your trip is simple. We want to offer you a travel credit which will cover 100% of the ticket cost for unflown flights, including airport taxes, fuel surcharges and any additional services you purchased with us.
To receive your voucher please contact us at evoucher.covid19@caboverdeairlines.com
Conditions Electronic Voucher:
- Valid for bookings between 23 August and 31 December 2020.
- The voucher is issued with the same value as the original ticket.
- Vouchers can be used for a future booking on Cabo Verde Airlines.
- Your new trip booked with your voucher must be fully completed within the validity of the voucher (departure and return) which is two years from the date of issue.
- If the price of the rebooked ticket is higher than the value of your voucher, you must pay the fare difference.
- You can request a voucher up to 15 days before the scheduled flight departure.
- Voucher is not transferable.
- Voucher is nonrefundable.
- To use your travel voucher for a new flight please contact us at change.my.flight@caboverdeairlines.com
- If the voucher is issued through a travel agent or third-party please contact the issuing office of your voucher directly.
