Cabo Verde Airlines for Agents

• Booking
  • APIs and contacts
  • Correction of Passengers Name
  • Products and services
  • Traveling with pets – AVIH, PETC
  • Travel with Children
  • Help Desk / Sales Support
  • Responsible booking policies
  • Incorrect booking procedures
  • Terms and Applicability
  • IATA Legislation
• Ticketing
  • Correction of Passengers Name
  • Refunds
  • Reissuance
  • Revalidation
  • Advance Purchase of Rates
  • YR fee (ticketing Service fee)
  • Ticket Validity
  • Cancellations
  • Branded Fares
  • Agent fares
  • ADM policies
• Ancillaries
  • Prepaid luggage up to 48 hours to the flight – XBAG
  • Baggage within 48 hours to the flight – XBAG
  • Early Seat Reservations – SEAT
  • Unaccompanied child – UMNR
  • Pet in hold / in cabin – PETC / AVIH
  • Sports equipment – SPEQ
  • Additional services at the airport
• EMDs
  • EMDs table available for issuance on GDS
  • EMD rules
  • EMD transaction types
• Check-in online
  • Online Check-in procedures
• CVA Groups
  • CVA Groups procedures