It is important to reply to all status messages from the airline, such as HX, NO, UC, UN and US that can occur for various reasons (such as DUPE, no-show, WL Clearer, Schedule Change,…), hence all segments with Status Code HX/NO/UC/UN/US must be removed up to 24 hours before departure time of the flight, using the cancellation entry.


Check daily the “queues”, if this message occurs on a reservation the same is placed in the queue of Schedule Change and/or Special Services.


Failure to follow this procedure will result in the issuance of an ADM amounting to EUR5.00 / USD5.00 per passenger per segment.